WINDSOR PALMS:
- caused IMMEDIATE JEOPARDYi to residents
- caused ACTUAL HARMi to residents
- has been designated a Special Focus Facilityi
- had inadequate staffing levelsi
WINDSOR PALMS
has been placed on our NHAA Watchlist for the following:
Immediate Jeopardy Findingsi
On March 9, 2023 and January 31, 2023, state nursing home surveyors found that WINDSOR PALMS caused IMMEDIATE JEOPARDY to residents.
All Recent Surveys: 2023-03-09 2023-01-31
In 8 separate written deficiencies, state nursing home surveyors found that WINDSOR PALMS caused IMMEDIATE JEOPARDY to residents (from December 28, 2020 to March 9, 2023).
All Surveys: 2021-11-30 2021-08-02 2021-06-29 2021-10-21 2023-03-09 2023-01-31 2020-12-28
Actual Harm Findingsi
On March 14, 2023 and March 21, 2023 and March 9, 2023 and January 31, 2023, state nursing home surveyors found that WINDSOR PALMS caused ACTUAL HARM to residents.
All Recent Surveys: 2023-03-14 2023-03-21 2023-03-09 2023-01-31
In 30 separate written deficiencies, state nursing home surveyors found that WINDSOR PALMS caused ACTUAL HARM to residents (from September 22, 2014 to March 21, 2023).
All Surveys: 2014-09-22 2016-04-15 2016-06-24 2016-12-19 2017-10-04 2018-03-30 2022-03-18 2021-05-26 2021-11-30 2023-03-14 2023-03-21 2018-05-04 2018-05-25 2018-06-25 2021-08-02 2021-08-27 2018-06-08 2021-06-29 2021-10-21 2021-11-12 2023-03-09 2023-01-31 2018-10-14 2020-12-28
Worst Nursing Home Ratingsi
WINDSOR PALMS received the worst ratings for the following:
41 months total between September, 2016 and May, 2022
65 months total between September, 2016 and May, 2022
55 months total between January, 2014 and June, 2019
History of Unsafe Staffingi
Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.
Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.
What is unsafe CNA staffing?
Below 2.0 hours of CNA time for each resident per day
"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."
What is inadequate overall staffing?
Below 4.1 hours of RNs, LPNs, and CNAs time for each resident per day
"Residents need a minimum total of 4.10 hours of care from RNs, LPNs, and CNAs per day for safety and basic services.
- American Nurses Association’s Position Statement dated November 12, 2014
Was WINDSOR PALMS staffed at Unsafe levels?:
2 days
out of 365 days In 2021: 5.2%
18 days
out of 344 days In 2020: 16.7%
61 days
out of 366 days In 2019: 0%
0 days
out of 365 days In 2018: 0%
0 days
out of 365 days In 2017: 0%
0 days
out of 274 days
per resident per day In 2022: 2.54 hours
January 1, 2022 to December 31, 2022
(Below 2.0 hours is unsafe) In 2021: 2.33 hours
January 1, 2021 to December 10, 2021
(Below 2.0 hours is unsafe) In 2020: 2.22 hours
January 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe) In 2019: 2.48 hours
January 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe) In 2018: 2.36 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe) In 2017: 2.35 hours
January 1, 2017 to December 31, 2017
(Below 2.0 hours is unsafe)
per resident per day In 2022: 3.68 hours
of overall care per resident per day
(January 1, 2022 to December 31, 2022) In 2021: 3.64 hours
of overall care per resident per day
(January 1, 2021 to December 10, 2021) In 2020: 3.49 hours
of overall care per resident per day
(January 1, 2020 to December 31, 2020) In 2019: 3.66 hours
of overall care per resident per day
(January 1, 2019 to December 31, 2019) In 2018: 3.57 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018) In 2017: 3.50 hours
of overall care per resident per day
(January 1, 2017 to December 31, 2017)
Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)
Why do staffing levels matter to WINDSOR PALMS residents?
- 73.5% of residents need assistance with toileting and/or incontinent care
- 59.1% of residents needed assistance transferring from bed and/or wheelchair
- 48.1% of residents had dementia
- 24.7% of residents confined to wheelchair and/or bed
Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (May 30, 2017)
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NHAA Watchlist
Our Watchlist tracks those nursing homes that have been found to harm residents, have unsafe practices, unsafe staffing, and the worst ratings.
