HIGHLANDS NURSING:
- caused IMMEDIATE JEOPARDYi to residents
- caused ACTUAL HARMi to residents
- has received the worst ratingsi
- had unsafe staffing levelsi despite large revenues
HIGHLANDS NURSING
has been placed on our NHAA Watchlist for the following:
Immediate Jeopardy Findingsi
In 26 separate written deficiencies, state nursing home surveyors found that HIGHLANDS NURSING caused IMMEDIATE JEOPARDY to residents (from November 17, 2011 to February 12, 2021).
All Surveys: 2015-06-18 2011-11-17 2018-05-02 2016-11-11 2020-08-28 2021-02-12
Actual Harm Findingsi
In 44 separate written deficiencies, state nursing home surveyors found that HIGHLANDS NURSING caused ACTUAL HARM to residents (from November 17, 2011 to April 15, 2021).
All Surveys: 2015-06-18 2011-11-17 2018-05-02 2016-11-11 2020-06-12 2021-04-15 2021-03-19 2020-08-28 2020-01-11 2020-06-12 2018-10-18 2021-02-12
Worst Nursing Home Ratingsi
HIGHLANDS NURSING received the worst ratings for the following:
For the last 55 consecutive months - July, 2018 to July, 2023
90 months total between April, 2014 and July, 2023
For the last 90 consecutive months - September, 2015 to July, 2023
101 months total between January, 2014 and July, 2023
26 months total between July, 2016 and June, 2022
For the last 9 consecutive months - October, 2022 to July, 2023
46 months total between January, 2014 and July, 2023
21 months total between September, 2016 and September, 2021
History of Unsafe Staffingi
Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.
Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.
What is unsafe CNA staffing?
Below 2.0 hours of CNA time for each resident per day
"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."
What is inadequate overall staffing?
Below 4.1 hours of RNs, LPNs, and CNAs time for each resident per day
"Residents need a minimum total of 4.10 hours of care from RNs, LPNs, and CNAs per day for safety and basic services.
- American Nurses Association’s Position Statement dated November 12, 2014
Was HIGHLANDS NURSING staffed at Unsafe levels?:
295 days
out of 365 days In 2021: 52.1%
190 days
out of 365 days In 2020: 50.5%
139 days
out of 275 days In 2019: 62.7%
229 days
out of 365 days In 2018: 36.7%
134 days
out of 365 days In 2017: 48.2%
176 days
out of 365 days
per resident per day In 2022: 1.80 hours
January 1, 2022 to December 31, 2022
(Below 2.0 hours is unsafe) In 2021: 1.94 hours
January 1, 2021 to December 31, 2021
(Below 2.0 hours is unsafe) In 2020: 1.99 hours
April 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe) In 2019: 1.91 hours
January 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe) In 2018: 2.24 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe) In 2017: 2.28 hours
January 1, 2017 to December 31, 2017
(Below 2.0 hours is unsafe)
per resident per day In 2022: 3.20 hours
of overall care per resident per day
(January 1, 2022 to December 31, 2022) In 2021: 3.38 hours
of overall care per resident per day
(January 1, 2021 to December 31, 2021) In 2020: 3.26 hours
of overall care per resident per day
(April 1, 2020 to December 31, 2020) In 2019: 3.17 hours
of overall care per resident per day
(January 1, 2019 to December 31, 2019) In 2018: 3.62 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018) In 2017: 3.58 hours
of overall care per resident per day
(January 1, 2017 to December 31, 2017)
Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)
Why do staffing levels matter to HIGHLANDS NURSING residents?
- 92.2% of residents need assistance with toileting and/or incontinent care
- 88.4% of residents needed assistance transferring from bed and/or wheelchair
- 71.3% of residents confined to wheelchair and/or bed
- 66.7% of residents had dementia
Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (September 8, 2017)
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.
NHAA Watchlist
Our Watchlist tracks those nursing homes that have been found to harm residents, have unsafe practices, unsafe staffing, and the worst ratings.
