PALESTINE, TX- PALESTINE HEALTHCARE CENTER

PALESTINE, TX- State surveyor gags from smell, food and dead bugs found on floors.

PALESTINE HEALTHCARE CENTER

1816 TILE FACTORY RD
PALESTINE, TX

Facility failed to ensure residents had a safe homelike environment for 1 of 1 facility reviewed for environment. Facility failed to remove food debris off the floor and clear and red splash residue off the wall, headboard, and nightstand of Resident #10. Facility failed to ensure the residents were provided with a safe, sanitary, comfortable homelike environment for Resident #10, Resident #20, and Room 114. These failures placed residents at risk of living in an unsafe, unsanitary, and uncomfortable environment.

Palestine Healthcare is also on the NHAA Watchlist because they have put residents in IMMEDIATE JEOPARDY, caused ACTUAL HARM to residents, has received the worst ratings and had unsafe staffing levels . Visit the NHAA Watchlist page for Palestine Healthcare to learn more.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

During an observation on initial tour on 08/01/2022 at 9:00 AM, the facility was dirty. The smell of ammonia when walking in the front door was so strong it made the surveyors eyes water. There was trash and food on the floor in the living area upon entrance. There were water bugs on the floor that were 2-3 inches in length. There was old food and feces on the wall in the room the surveyors were placed in to work. The shower room had used gloves on the floor, dead water bugs (3), the trash was overflowing, and the sharp containers were full. Dirty clothes and towels were on the floor in piles. The Administrator kicked a dead water bug approximately 2 inches in length to the side as she escorted survey team to the room, they were to work in.

During an observation and interview on 8/1/22 at 10:30 AM, On Resident #10’s floor was pieces of a grilled sandwich and French fries. On Resident #10’s wall, headboard, and nightstand were clear and red shiny splashes. Hanging from Resident #10’s ceiling was fly trap covered in flies and gnat trap full of gnats. Resident #10 said the food on the floor was probably from yesterday’s lunch or dinner. Resident #10 was lying flat in his bed with food crumbs on his beard, chest, and bed. He said he likes to drink and eat flat, so food and drinks go everywhere. He said because he cannot see well, he knocks things over a lot. He said the fly and gnat trap were nasty but needed because of the dang bugs. He stated, housekeeping come whenever the hell they want.

During an observation on 8/2/22 at 6:55 AM, two surveyors entered the facility. On the way down the hall to the surveyor’s conference room the odorous hall made one surveyor gag.

During resident council meeting on 8/2/2022 at 10:02 AM, 10 anonymous residents stated they had roach, ants, flies, and gnat problems at the facility. Five of the anonymous residents agreed having a bug problem caused them to have decreased appetite.

During observation on 8/2/2022 at 6:30 PM, a state surveyor noted to have a roach crawling on her bag as the facility was exited.

Record review of a [local]Police Department report dated 6/28/22, while at the facility investigating a non-related incident revealed . the reporting officer said the facility was not good, she saw an air mattress on the floor for a resident’s bed and the air mattress was dirty .she said it smells when you walk in.

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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