COURTYARD REHABILITATION AND HEALTH CENTER, LLC
Located: 2415 W HILLSBORO, EL DORADO, AR 71730
COURTYARD REHABILITATION AND HEALTH CENTER, LLC was recently cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following deficiencies:
Please note: The following highlighted quoted text is only a portion of the full report/survey. The full report/survey can be found here.
Level of harm – Immediate jeopardy
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
Complaint # was substantiated, all or in part, with these findings: Based on observation, record review, and interview, the facility failed to ensure adequate supervision was provided to prevent injury to Resident #1 during staff assisted transfers.
Continuing: This failed practice resulted in an Immediate Jeopardy which caused or could have caused serious harm, injury or death for Resident #1 who fell from the mechanical lift while being transferred sustaining a laceration to the back of the head.
Continuing: The LPN was asked if the CNA’s who were hired over a year ago or within the past 6 months were trained in using the lift and demonstrated knowledge of using the mechanical lift. She stated, No, I can’t say that they were.
Continuing:  CNA #1 stated, I’ve worked here for 8-9 months. I was not here the day that the resident fell . When asked if she had training to use the mechanical lift, she stated: .No
Continuing: CNA #4 was asked how long she had worked in the facility? She stated, Four months, I started on nights. The CNA was asked if she was shown how to use the mechanical lift. She stated, No one showed me here, honest. The only training that I had for using the lift was after the resident fell from the lift.
Continuing:  CNA #5 was asked how long she had worked here and stated, Three months. The CNA was asked if she was shown how to use the mechanical lift when she was hired? She stated, I orientated on the 200 hall 2 days and on the 300 hall 2 days with two different people. The CNA was asked again if she had been trained to use the mechanical lift since here at the facility. She stated, No, not until this month.
Continuing: LPN #2 was asked when was the last time that she trained new orientees or Current CNA’s to use the mechanical lift? She stated, It has been a long time. The LPN was asked, How long. She stated, It’s been about a year.
Personal Note from NHAA Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.
You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately. We can help you file a state complaint, hire a specialized nursing home attorney or help you find a more suitable location for your loved one.
Contact us through our CONTACT FORM located on our website here or call our toll free hot line number: 1-800-645-5262
You can make a difference even if your loved one has already passed away.