TWIN LAKES:
- caused IMMEDIATE JEOPARDYi to residents
- caused ACTUAL HARMi to residents
- has been designated a Special Focus Facilityi
- has received the worst ratingsi
- had unsafe staffing levelsi despite large revenues
TWIN LAKES
has been placed on our NHAA Watchlist for the following:
Immediate Jeopardy Findingsi
On December 7, 2022, state nursing home surveyors found that TWIN LAKES caused IMMEDIATE JEOPARDY to residents.
All Recent Surveys: 2022-12-07
Actual Harm Findingsi
On December 7, 2022, state nursing home surveyors found that TWIN LAKES caused ACTUAL HARM to residents.
All Recent Surveys: 2022-12-07
In 10 separate written deficiencies, state nursing home surveyors found that TWIN LAKES caused ACTUAL HARM to residents (from May 16, 2011 to December 7, 2022).
All Surveys: 2011-05-16 2017-06-08 2018-05-11 2018-10-10 2019-08-08 2022-01-12 2022-12-07
Worst Nursing Home Ratingsi
TWIN LAKES received the worst ratings for the following:
For the last 28 consecutive months - January, 2021 to July, 2023
73 months total between August, 2015 and July, 2023
For the last 28 consecutive months - January, 2021 to July, 2023
78 months total between January, 2014 and July, 2023
23 months total between September, 2017 and March, 2023
History of Unsafe Staffingi
Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.
Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.
What is unsafe CNA staffing?
Below 2.0 hours of CNA time for each resident per day
"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."
Was TWIN LAKES staffed at Unsafe levels?:
365 days
out of 365 days In 2021: 99.7%
364 days
out of 365 days In 2020: 95.3%
262 days
out of 275 days In 2019: 85.8%
313 days
out of 365 days In 2018: 78.1%
285 days
out of 365 days In 2017: 95.1%
347 days
out of 365 days
per resident per day In 2022: 1.45 hours
January 1, 2022 to December 31, 2022
(Below 2.0 hours is unsafe) In 2021: 1.33 hours
January 1, 2021 to December 31, 2021
(Below 2.0 hours is unsafe) In 2020: 1.61 hours
April 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe) In 2019: 1.70 hours
January 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe) In 2018: 1.82 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe) In 2017: 1.56 hours
January 1, 2017 to December 31, 2017
(Below 2.0 hours is unsafe)
per resident per day In 2022: 3.16 hours
of overall care per resident per day
(January 1, 2022 to December 31, 2022) In 2021: 2.93 hours
of overall care per resident per day
(January 1, 2021 to December 31, 2021) In 2020: 3.31 hours
of overall care per resident per day
(April 1, 2020 to December 31, 2020) In 2019: 3.47 hours
of overall care per resident per day
(January 1, 2019 to December 31, 2019) In 2018: 3.28 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018) In 2017: 3.12 hours
of overall care per resident per day
(January 1, 2017 to December 31, 2017)
Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)
Why do staffing levels matter to TWIN LAKES residents?
- 88.2% of residents confined to wheelchair and/or bed
- 83.5% of residents need assistance with toileting and/or incontinent care
- 80.0% of residents needed assistance transferring from bed and/or wheelchair
- 20.0% of residents had dementia
Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (June 8, 2017)
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.
NHAA Watchlist
Our Watchlist tracks those nursing homes that have been found to harm residents, have unsafe practices, unsafe staffing, and the worst ratings.
